Money Back Policy

CellBell's Worry-Free Money Back Guarantee:

We understand that choosing a chair online requires trust and peace of mind. That's why we offer a generous 7-day Money Back Guarantee:

Change of Mind? No Problem!

If you are not completely satisfied with your chair for any reason within 7 days of delivery, you can simply return it and receive a maximum refund, following these options:

1. Original Form and Packaging Return (90% Refund):

• If the chair is in its original, unused, and unaltered condition with all packaging materials intact, you will receive 90% refund.
• This option requires you to ship the product back to our warehouse yourself. We recommend using a tracked and insured shipping method for your protection.

2. Assisted Return with 80% Refund:

• If you prefer, we can arrange a return pickup for your convenience.
• In this case, a 20% deduction will be applied from your refund to cover the cost of the return service. This ensures you receive a 80% refund.

3. Assisted Return & Pickup with 70% Refund:

• For maximum convenience, you can request a return pickup and have our team professionally repack the chair for safe transportation back to our warehouse.
• To cover the additional service costs, a 30% deduction will be applied from your refund, resulting in an 70% refund.

Additional Notes:

• Refunds will be processed within 7 business days of receiving the returned product in the specified condition.
• This Money Back Guarantee applies only to purchases made directly from CellBell and cannot be combined with other promotions or discounts.
• There might be a pending question to some in their back of mind that, why don't we give 100% refund? because being in heavy bulky category like chair, more than 20% is taken by logistics network employed to serve your order, which we never get refund in any return case. So to ensure healthy financials, we can accomodate 90-80-70 % as refunds.
• For any questions or clarifications, please don't hesitate to contact our friendly support team via WhatsApp chat.

We are confident you will love your new CellBell chair. However, if for any reason you are not satisfied, we want to ensure a hassle-free return experience.