Money Back Policy

 

CellBell's Worry-Free Money Back Guarantee:

We stand behind the quality of every CellBell chair. If your chair arrives with a manufacturing defect or gets damaged in transit, you’re fully protected under our 7-Day Money Back Guarantee.

📦 What’s Covered:

  • Physical damage during delivery

  • Manufacturing defects

  • Missing parts or components

🔁 What Happens Next:

If you report an issue within 7 days of delivery:

  1. ✅ We will first resolve the issue by shipping a replacement part at no cost to you.

  2. 💰 If the issue cannot be fixed with a part replacement, you’ll be eligible for:

    • A free full replacement, or

    • A 100% refund, if you prefer not to keep the chair

📦 Replacement part solution takes priority to ensure faster and more convenient resolution for you.

❌ What’s Not Covered:

  • Returns due to change of mind, comfort preference, or user-induced damage

  • Issues reported after 7 days

🔧 However, all non-eligible cases are still covered under our standard warranty policy as per its terms.

🕒 How to Claim:

  • Report the issue within 7 days

  • Share photos or a video on WhatsApp or email

  • We respond and resolve within 24 hours

💬 Need Help?

Our team is available via WhatsApp chat — quick, friendly, and ready to assist.

🛡️ At CellBell, we believe in solutions first — and we guarantee your comfort, every step of the way.

Cellbell is the only Shark Tank India featured Brand from Chairs Category

Be our Retailer & Earn upto 50% Margin

We're thrilled to offer you the opportunity to become a retailer of our high-quality products.

As a Cellbell retailer, you'll have access to our full range of products, marketing materials, and support from our dedicated team.

If you have any questions or would like to learn more about our retailer program, please feel free to reach out to us via WhatsApp or phone call.

Simply click on the button below to get in touch with us directly. We're excited to hear from you!

WhatsApp +91-9373542550